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Case USA48: Why a Defense Agency Replaced Enterprise Architecture with Vendor Stack Upgrades

Updated: Oct 4

Overview:

This case is part of a 100-diagnostic series exposing how defense agencies have mislabeled procurement cycles as “Enterprise Architecture progress.”


A recurring pattern is equating vendor stack refreshes with architecture reform. Systems were upgraded to the latest commercial platforms — yet the enterprise structure connecting mission planning, intelligence, logistics, and training was never modeled.


P1–P6 Insight Preview:  Stack upgrades improved components (P4) and implementation throughput (P5), but lacked mission strategy alignment (P1) and integrated process architecture (P2).


System behavior (P3) remained fragmented; business ops (P6) still bridged capability gaps manually, while tech ops (P6) maintained siloed environments.



Role Disconnects:

  1. CEO/Agency Head: “We run on the latest tech” — but systems don’t work as one.

  2. CIO: “All platforms are modern” — yet integration is weak.

  3. Sales Head (Programs): “This upgrade improves mission readiness” — but readiness isn’t coordinated across functions.

  4. Chief EA: “We have new tools, not a new architecture”

  5. Head of Mission Systems: “Every unit has modern gear — but they can’t operate in sync”

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