This case applies the Stage 2–7 Problem Analysis Framework to the Schedule Planning–to–Crew Assignment chain, explaining why network plans repeatedly fracture under real-world crew constraints despite sophisticated planning tools, crew systems, legality engines, and operational control centers.

This is not a sales or IT problem. It is the predictable outcome of missing enterprise anatomy. When the Ticket Booking–to–PNR Validation anatomy is explicit, commercial reliability exists as a structural property of the enterprise, not as a result of after-the-fact correction.

Most data center organisations still treat Enterprise Architecture as an IT exercise, which is why EA efforts don’t change capacity predictability, uptime stability, energy efficiency, SLA adherence, expansion timelines, or cost transparency. Data Center EA ≠ Data Center IT. This Director EA FAQ explains where traditional EA breaks down and how a true enterprise anatomy reveals the structure that IT alone cannot see, align, or repair. It explains the logic of shadow anatomies