Case 4: Global Logistics Giant – An IT Inventory Mistaken for Enterprise Architecture
- Sunil Dutt Jha
- Jul 1
- 4 min read
Updated: Jul 5
What was delivered: an IT system inventory and architecture principles.
What was missing: the enterprise anatomy that connects ports, processes, and people across the business.
A Middle East based global logistics leader, managing dozens of ports and logistics zones across continents, embarked on an ambitious enterprise architecture program to support its rapid expansion.
According to leadership, this EA initiative was intended to:
Create a global blueprint for IT and operations
Enable process standardization across ports
Simplify IT complexity
And provide a single view of the enterprise for decision-making
The claim?
“EA will help us replicate success across terminals and build a customer-centric, globally coordinated logistics ecosystem.”
What Was Really Done
In practice, the effort was a time-boxed IT documentation project, executed over ~few months and centered around:
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