Enterprise Intelligence

Machines received IoT sensors, predictive maintenance dashboards lit up, and cycle time reporting improved — but enterprise anatomy linking production, quality, supply chain, and service was never built.

Overview: This case is part of our 100-diagnostic series showing how US enterprises have equated tool standardization with enterprise architecture governance . Automotive OEMs implemented standardized product lifecycle management (PLM) tools across engineering and design units, citing reduced duplication and faster design cycles as proof of EA maturity. Yet, without an enterprise governance model, the PLM tool became a silo — governing its own domain but disconnected from sup

Shop-floor supervisors could see production metrics in real time, downtime alerts were faster, and throughput reporting improved — yet the enterprise structure linking design, supply chain, production, quality, and customer delivery was never modeled.

A common pattern: shipping fast and calling it architecture. Quarterly launches dazzled, but dependencies, warranty flows, and service networks weren’t modeled as an enterprise.