Enterprise Intelligence

Most logistics organisations still treat Enterprise Architecture as an IT exercise, which is why EA efforts don’t change delivery reliability, transit time variability, cost leakage, network efficiency, partner coordination, or customer experience. Logistics EA ≠ Logistics IT. This Director EA FAQ explains where traditional EA breaks down and how a true enterprise anatomy reveals the structure that IT alone cannot see, align, or repair. It explains the logic of shadow anatomi

Platform spend was pitched as “architecture modernization,” while network design, exception routing, and returns logic stayed unmodeled.

Delivery routes were optimized with new algorithms, fuel costs dropped, and on-time delivery rates improved — yet the enterprise structure linking order intake, warehouse operations, fleet management, billing, and customer service was never modeled.

The result is a fragmented architecture that looks clean on paper but can’t answer enterprise-level questions — not during crisis, not during scale, and not during transformation.