

Global Winners 2020
Digital Strategy
Digital Enterprise Management
Enterprise & Digital IT

AI Enabled Solution
Dubai Electricity and Water Authority
Project Title : “RAMMAS Virtual Agent”, Customer Service digital channel


Enterprise Functions & Industries

Best Digital Architecture in Service Delivery Function
Vodafone Idea Limited
Project Title : Digital Channel for Enterprise customers


Best Digital Architecture in Support Function
Dubai Electricity and Water Authority
Project Title : “RAMMAS Virtual Agent”, Customer Service digital channel


Best Digital Architecture in Support Function
Dubai Electricity and Water Authority
Project Title : “RAMMAS Virtual Agent”, Customer Service digital channel

