Without enterprise anatomy: IT spend becomes motion without direction. With enterprise anatomy:Every investment has structure.Every system gains a role.Every change becomes traceable. Retail struggles not because IT is weak —but because IT operates without enterprise anatomy. The cost is not technology. The cost is missing anatomy.
In global retail, a recurring pattern is treating omnichannel dashboards as evidence of architectural maturity.
Sales data from online, in-store, and wholesale channels was unified into slick dashboards, giving executives a real-time view — yet the enterprise structure linking pricing, fulfillment, returns, and customer service was never modeled.
Stores deployed mobile checkout, smart shelves, and digital signage — while inventory logic, pricing governance, and supplier coordination stayed unmodeled.
