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Missing Link 1 — Why Retail CIOs Still Don’t Have a Defined Retail IT Anatomy

About this Series

This article is the first in a 10-part diagnostic series for Retail CIOs.Each piece isolates one critical execution gap inside modern retail IT — not at the level of tools or projects, but at the level of enterprise anatomy.


Together, these ten short briefings give CIOs a clear, structured view of why retail teams work hard yet still experience inconsistent pricing, stockouts, omnichannel drift, and modernization delays.Each blog is written to help you recognize a pattern, diagnose it quickly, and begin restoring coherence across P1–P6.


Retail IT Delivers — But Can’t Consistently Scale

Most retail CIOs are executing well:

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