Case M21: City Police Departments – A Command Center Isn’t an Enterprise Architecture 💲
- Sunil Dutt Jha
- Jun 26
- 3 min read
Updated: Aug 2
Incidents Were Monitored. But Urban Policing Was Never Designed.
Context: Why This Case Matters
Across major cities in the Middle East — from Riyadh, Abu Dhabi, and Dubai to Doha, Manama, and Muscat — city police departments have launched digital transformation programs.With smart patrol systems, AI surveillance, and centralized command rooms, the infrastructure has improved.
But beneath the upgrades, one issue remained:
Crimes were tracked. Responses were dispatched. But the city’s policing system was never structurally architected.
Claimed EA Success
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