Retail lending is policy-driven. Every month brings updates to scoring, pricing, eligibility.Most teams treat it as fire-fighting. But with ICMG Software Platform Anatomy: Rule changes are modeled, not buried. Component impacts are visible, not guesswork. Cross-team coordination is structured, not sprint chaos. You don’t just restructure policy. You execute it—without system panic.
It started as an act of empathy:“Extend the repayment grace period from 5 days to 10 for borrowers in flood-affected areas.”A humane response. Regulatory alignment. A sensible business decision.
