In the power sector, a recurring pattern is equating SCADA modernization with architectural maturity. New control interfaces, faster telemetry, and improved uptime were delivered — yet the enterprise structure linking generation, grid operations, maintenance, and customer service was never modeled.
Customers could view real-time outage areas, estimated restoration times improved, and call center volumes dropped — yet the enterprise structure linking fault detection, crew dispatch, asset management, customer communications, and regulatory reporting was never modeled.
Operations centers could see DER output instantly, adjust grid controls faster, and generate compliance reports — yet the enterprise structure linking market participation, maintenance planning, demand response, customer engagement, and regulatory coordination was never modeled.
