If agency heads, project directors, and senior operators were rotated tomorrow, how much of the transport system’s execution logic would silently disappear?
If the answer is too much, the issue is not engineering capability, funding, or technology. It is missing anatomy.
Real-time bus and train positions appeared on public apps, travel times became more accurate, and rider satisfaction surveys improved — yet the enterprise structure linking scheduling, fleet maintenance, fare collection, and citywide traffic coordination was never modeled.