Top 10 Enterprise Architecture Gaps Every CIO Must Fix in Airlines
Fri, Nov 28
|Virtual Event (MS Team)
This is a practical, diagnostic briefing for CIOs seeking reliability and coherence across an unpredictable airline operations environment.


Time & Location
Nov 28, 2025, 10:00 AM – 10:30 AM EST
Virtual Event (MS Team)
Guests
About the event
Session Overview:
Airline CIOs manage one of the most interdependent operational ecosystems in the world — reservations, pricing, departure control, crew management, fleet operations, maintenance, disruption handling, loyalty, cargo, and regulatory compliance.
Even with heavy investment in digital channels, NDC, mobile ops, operational systems, predictive maintenance, and data platforms, enterprise execution still drifts across planning, day-of-operations, and recovery cycles.
This session uncovers the hidden execution gaps sitting between Strategy (P1), Process (P2), Systems/Logic (P3), and Operations (P6).
These breaks cause delays, misconnects, crew shortages, turnaround failures, seat-map inconsistencies, revenue leakage, escalation load, and customer dissatisfaction — even while individual IT projects appear “green.”
You’ll see the Top 10 Architecture Gaps that repeatedly weaken airline execution across flight ops, crew ops, ground ops, commercial, cargo, loyalty, and customer experience.
