One Retail Enterprise, One Anatomy – From Chaos to Clarity in Retail Operation

Session Overview:

The biggest myth in retail? That each function needs its own architecture. That merchandising, warehousing, online commerce, store ops, and customer loyalty can evolve independently—as long as IT integrates them later.

But this approach has hit a wall. Transformation projects rise and fall, but the chaos persists.

This session introduces a radical alternative: “One Retail Anatomy”—a practical, enterprise-wide model that replaces fragmented systems and siloed strategies with a single integrated anatomy, spanning every department and every perspective.

This isn’t about better dashboards. It’s about finally seeing the entire enterprise structure—department by department, layer by layer—before deciding where to act.

Highlights: