One Airport, One Anatomy – From Daily Disruptions to Operational Excellence
Fri, Nov 21
|Virtual Event (MS Team)
This session introduces “One Airport Anatomy”—a practical enterprise-wide model that brings every department into a single coherent structure across six perspectives: strategy, process, system, component, implementation, and operation.


Time & Location
Nov 21, 2025, 2:45 PM – 3:15 PM EST
Virtual Event (MS Team)
About the event
Session Overview:
Every airport function claims to follow protocol. Yet, delays, gate chaos, missed connections, system failures, and passenger dissatisfaction are routine. Why? Because each department—ground ops, ATC, maintenance, customer service—operates with its own internal logic, isolated architecture, and separate systems.
The result isn’t inefficiency—it’s chronic misalignment.
This session introduces “One Airport Anatomy”—a practical enterprise-wide model that brings every department into a single coherent structure across six perspectives: strategy, process, system, component, implementation, and operations.
From the control tower to the baggage belt, this is about making real-time decisions based on a shared, structural view of the entire airport.
Highlights:
